Quick Take
  • Most users want crypto outcomes rather than wallet management.
  • Wallets will remain part of the technical stack, while becoming less visible inside consumer products.
  • Key management, seed phrases, gas fees, and network selection still create friction.
  • Ownership, custody awareness, and transaction finality should remain visible.

What Happened

Most users want crypto outcomes rather than wallet management.

Wallets will remain part of the technical stack, while becoming less visible inside consumer products.

Key management, seed phrases, gas fees, and network selection still create friction.

Market Context

However, in 2026, crypto sits inside trading apps, payment products, exchange platforms, embedded finance tools, and AI-driven interfaces. Users still need ownership, security, and transaction clarity. But many of them prefer crypto functions without seed phrases, gas settings, network selection, and manual signing flows.

BeInCrypto spoke with Kevin Lee, Chief Business Officer at Gate, Federico Variola, CEO of Phemex, and Fernando Aranda, Marketing Director at Zoomex, about whether wallets are losing their place as crypto’s main user interface, which parts of the journey still feel too technical, and how AI agents could simplify the next stage of crypto interaction.

Federico Variola, CEO of Phemex, sees wallet abstraction through product convergence. Users increasingly expect one app to handle storage, trading, transfers, and access to crypto markets.

“Users just want an app at this point. Whether it’s a trading app that also creates a wallet for you, or a wallet that allows you to trade, like MetaMask or Rabby,” Variola said.

This benefits users by reducing the number of separate tools they need before taking action. Wallet providers are adding trading functions. Exchanges and newer platforms are adding wallet creation inside their own products.

Why It Matters

AI agents may become the next user interface for crypto transactions, with transparency and user control as core safeguards.

Variola also sees a security risk when simplicity goes too far. Users still need to understand self-custody, fund protection, and custody models. A smooth mobile interface can hide weak security habits, especially when assets depend on one device.

Details

Ownership, custody awareness, and transaction finality should remain visible.

The crypto wallet has long served as the main entry point into Web3.

Wallets have traditionally stored assets, connected users to dApps, signed transactions, and given people control over their funds.

Users Want Crypto Functions Without Wallet Complexity

Kevin Lee, Chief Business Officer at Gate, sees the trend through familiar financial experiences. For him, users want results. Wallets can still power the product in the background, while the visible experience becomes simpler.

“Most users do not want to deal with wallets, they want outcomes. While wallets remain essential at the infrastructure level, the interface is increasingly abstracted away,” Lee told BeInCrypto.

He pointed to assets held in custody, linked to a payment card, and used through Apple Pay or Google Pay. In this setup, a person can spend crypto through an interface they already understand, without handling private keys, gas fees, or signing processes.

“This allows crypto to be embedded into familiar payment rails without exposing users to private keys, gas fees, or signing processes. Adoption improves because friction and complexity are removed,” Lee said.

For Lee, wallets are becoming less visible rather than disappearing. They still support custody and transactions, but the user sees a cleaner product experience.

“Wallets are not disappearing, but they are becoming invisible, sitting behind more intuitive interfaces that deliver crypto functionality without requiring users to understand the underlying mechanics,” he added.

Wallets and Apps Are Becoming One Product

“This is a convergence of products, which is positive for users. It abstracts a lot of complexity and creates opportunities for both wallet providers and newer platforms that can create wallets directly for users. In the end, users benefit from this reduction in complexity,” he said.

“Abstracting too much complexity can also be a downside. Users should still be aware of self-custody, how to secure their funds, and that some custody methods are significantly safer than others,” he said.

He cited Phantom users and parts of the Solana DeFi ecosystem, where many people rely heavily on mobile access without stronger offline security. In his view, these setups can become more exposed to theft.