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Privacy Policy

Last Updated: October 20, 2025

1. Introduction

Welcome to Coinstrooper.com (“Coinstrooper”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what we collect, why we collect it, how we use and share it, how long we keep it, and the rights you have. If you have any questions, contact us at hello@coinstrooper.com.

This Policy applies to our website at coinstrooper.com, related pages, and services we provide through it (the “Services”). By using the Services, you agree to this Policy.

2. Who is the data controller?

For users in the UK and EEA, the data controller is Coinstrooper. You can reach us at hello@coinstrooper.com.

3. What personal data we collect

  • Information you provide: If you contact us, subscribe, sign up, or submit forms, we may collect your name, email address, and any content you send.
  • Account data (if accounts are offered): display name, email, hashed password, preferences, and any profile details you choose to provide.
  • Usage and device data: IP address, approximate location (country/city) derived from IP, browser type/version, operating system, device identifiers (where available), pages viewed, referring/exit pages, timestamps, and similar diagnostic data.
  • Cookies and similar technologies: first-party cookies for session and preferences; analytics cookies (subject to consent where required). See “Cookies” below.
  • Content and interactions: If you interact with our social channels (e.g., Facebook Page, X/Twitter, Telegram bot), we may receive your public handle, message content, and time of interaction.
  • Payment data (only if we ever sell products/services): processed by our payment provider. We do not store full card numbers.

We do not collect age, gender, or real name unless you provide them. We do not knowingly collect data from children under 16.

4. Why and how we use your data (lawful bases)

  • Provide and operate the Services (e.g., rendering pages, posting updates, delivering newsletters you requested). Basis: contract or legitimate interests.
  • Security and fraud prevention (e.g., logs, abuse monitoring, rate-limiting). Basis: legitimate interests and legal obligation.
  • Analytics and performance: to understand usage and improve site reliability and content. Basis: consent where required; otherwise legitimate interests.
  • Communications: respond to inquiries, send administrative notices. Basis: contract/legitimate interests.
  • Marketing (optional): send updates where you opt-in; you can opt out anytime. Basis: consent.
  • Legal compliance: comply with laws, respond to lawful requests. Basis: legal obligation.

5. Cookies and similar technologies

We use first-party cookies to keep sessions and remember preferences, and (where permitted) analytics cookies to measure usage. In the UK/EEA, non-essential cookies are used only with your consent. You can withdraw consent or change settings through your browser and (if shown) our cookie controls. Blocking cookies may affect site functionality.

6. Social and messaging integrations

  • Facebook Page: We publish posts to our Page via the Facebook Graph API. If you comment or message our Page, Facebook may share your public profile/handle and message content with us.
  • X (Twitter): We publish posts via X’s API. If you reply/DM, your public handle and message content may be visible to us.
  • Telegram: We operate bots/channels. If you message a bot or channel, Telegram may share your handle and content with us. Private channels do not expose member lists to us unless you interact.

Your use of those platforms is also governed by their own privacy policies.

7. Who we share data with

We do not sell personal data. We share only as needed:

  • Service providers (processors): hosting, security/CDN, email delivery, analytics, error logging, and maintenance providers that help us run the Services under contract and confidentiality.
  • Legal and compliance: if required by law or to protect our rights, users, or the public.
  • Business transfers: if we undergo a merger, acquisition, or asset sale, your data may transfer under this Policy’s terms.

8. International transfers

We may process data outside your country. Where UK/EU data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions, where applicable.

9. How long we keep data

  • Account data: kept while your account is active and deleted or anonymised within 30 days of account closure, unless we must retain for legal reasons.
  • Support emails/inquiries: typically retained for up to 24 months for reference and dispute resolution.
  • Server logs: retained up to 90 days for security and troubleshooting, then deleted or anonymised.
  • Analytics: aggregated or anonymised as soon as feasible; raw records typically retained up to 26 months (or shorter where configured).
  • Backups: rotate on fixed schedules; data in backups is deleted upon rotation.

10. Security

We use technical and organisational measures to protect personal data (access controls, encryption in transit, hardened hosting, monitoring). No system is perfectly secure; transmission is at your own risk.

11. Your rights

Depending on your location, you may have the right to request: (a) access to your personal data; (b) rectification; (c) erasure; (d) restriction; (e) portability; and/or (f) objection to certain processing (e.g., analytics/marketing). Where processing is based on consent, you can withdraw consent at any time without affecting prior lawful processing.

To exercise rights, email hello@coinstrooper.com. We may need to verify your identity. We aim to respond within one month (or as required by law).

Residents of the UK/EEA also have the right to lodge a complaint with a supervisory authority (e.g., the UK Information Commissioner’s Office).

12. Do Not Track

Browsers may send “Do Not Track” (DNT) signals. There is no consistent industry standard, so we do not currently respond to DNT.

13. Children’s privacy

Our Services are not directed to children under 16, and we do not knowingly collect data from them. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

14. Changes to this Policy

We may update this Policy from time to time. The “Last Updated” date shows the latest revision. If changes are material, we may provide additional notice.

15. Contact

Email: hello@coinstrooper.com

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