How Crypto Exchanges Use Ai To Power Next-Gen Trading Tools – Can Traders Really Trust Them?

What Happened

Launched earlier this month, Bitget’s UEX platform combines centralized exchanges (CEX) and decentralized exchanges (DEX) with traditional finance (TradFi) platforms. This allows users to trade a wide range of assets, including cryptocurrencies, stocks, exchange-traded funds (ETFs), forex, gold, and real-world assets (RWAs), all from a single account.

Kraken Acquires Capitalise.ai

Cryptocurrency exchange Kraken is actively advancing its platform by incorporating AI‑powered tools and automation. Most recently, Kraken acquired Capitalise.ai, a no-code, natural-language trading automation platform.

Market Context

Artificial intelligence (AI) is no longer a distant promise in crypto. AI-powered tools are already powering trading bots, predicting token sentiment, and responding to market shocks in real time.

It, therefore, shouldn’t come as a surprise that a handful of crypto exchanges are using AI-powered tools to analyze markets, build personalized strategies, and execute trades.

While AI has proven to be useful for crypto traders, exchanges like Bitget, Kraken, and Binance are developing and leveraging their own AI tools to help users gain a competitive edge in the market.

To ensure operations run smoothly, UEX leverages Bitget’s AI-powered trading assistant, “GetAgent.” GetAgent helps users analyze crypto markets and execute trades via a chat interface.

According to Chen, many traders were caught off guard by how quickly this event unraveled. As a result, Bitget users leveraged GetAgent to monitor real-time oracle data updates and on-chain metrics (such as redemption pressure, volume spikes, and liquidity outflows). This allowed users to adjust or withdraw positions faster than manual tracking would have allowed.

Chen also noted that GetAgent has been recently updated to include closed-loop futures trading, personalized wealth management recommendations, and adaptive trading bots. This allows GetAgent to perform real-time monitoring of cryptocurrencies, trend indicators, and alert users when things change.

GetAgent then returns trend summary, key support and resistance levels, and an alert if a user’s holdings include ETH, and a suggested action – For example: “Consider light DCA if price dips below $X”).

According to a Kraken blog post, a phased rollout of Capitalise.ai’s functionality within Kraken Pro is expected to begin later this year. The post further mentions that integrating Capitalise.ai’s technology into Kraken Pro will allow users to automate sophisticated strategies across digital and traditional asset classes without writing a single line of code.

It’s also interesting to note that Capitalise.ai’s platform supports not just cryptocurrencies, but also equities, FX, futures, and options. This could mean that Kraken’s acquisition positions them toward offering multi‑asset automation beyond just crypto.

Once integrated, Capitalise.ai will allow Kraken users to write natural‑language strategy descriptions. The system will then convert those into execution logic and backtest them on historical data.

For example, a trader might specify “Buy ETH if its 14‑day RSI drops below 30 and the volume spikes by 150% compared to average.” This will then be translated into parameters, conditions, and triggers. After testing, the strategy can be set live, allowing for automated monitoring and execution.

Why It Matters

“In such cases, traders might feel panic seeing such a situation unfold, but GetAgent removes the emotion from the decision-making process by evaluating the numbers and making a recommendation rooted in facts,” Chen said.

“What’s the outlook for ETH/USDT over the next week, given current RSI, on‑chain activity, and social sentiment?”

Details

Bitget’s GetAgent

Gracy Chen, CEO of crypto exchange Bitget, told Cryptonews that Bitget views AI as a core part of the platform’s Universal Exchange (UEX) framework.

“Users can interact with GetAgent in the same way as speaking with an advisor, asking questions like ‘Should I rebalance my portfolio?’ or ‘What’s ETH’s short-term resistance?’ Responses are suited for each individual user,” Chen said.

Use Cases

Chen noted that GetAgent is designed to help Bitget users make better decisions. This was demonstrated recently when the synthetic dollar, USDe, depegged on the Binance crypto exchange due to an internal oracle issue.

The tool can also manually configure different trade strategies using different prompts. For example, a user can write:

“This means that just by typing a few words, the trades and insights garnered allow it to execute on the app,” Chen said.

Binance’s AI-Powered Features